Register to the ProErigo eLearning solution that will be used during and after the course (refer to instructions in separate email). It is recommended to go through the “Improvement System” eLearning course (25 minutes duration). Also familiarize yourself with the eLearning course “Improvement Projects” as this is the topic in the first 4 days of the course.
In your team/unit: Discuss and select a problem to be solved (or process to be improved) as part of the training you will go through. Recommendations for choosing an improvement project can be found here.
After day 1, you will be able to be Create a Problem Statement for a potential improvement project for your unit.
Optional: Also create a SIPOC for this process. If you cannot identify an improvement project (refer to the second bullet), create a SIPOC for a process you work in and know well.
Be prepared to present your Problem Statement (and optionally also the SIPOC) on day 3.
Templates for both tools can be found in the CI Toolbox in ProErigo eLearning.
Certification
There are two levels of certification. This document describes the requirements.
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