We develop people developing businesses

For whom do we exist?

What do we offer?

We offer courses with a focus on managers’ needs for tangible structures for operational control and continuous improvement. We also assist with guidance in improvement projects and consultancy relating to the implementation of improvement programs (operational excellence programs).

Customer results

Aksena’s body of knowledge, BoK (see below), was completed in December 2016 after 13 years of development. From 2016 to 2020, five businesses implemented Aksena’s BoK. The work was carried out by their own managers and employees. Two businesses are in the service industry, the others in pharma and manufacturing. Turnover for the five businesses was between MEUR 12 and MEUR 700. All businesses achieved all-time highs in terms of turnover and profit.

It is a characteristic of outstanding companies that they have better structures for organizational development/improvement than comparable companies (ref. Jim Collins’ research).

Aksena’s Body of Knowledge (BoK)

Since 2002, Aksena has developed knowledge of tangible structures for operational control and continuous improvement. The term continuous improvement includes both operational and strategic improvements. The theories and best practices that form the basis for our courses and our advisory is referred to as our Body of Knowledge (BoK).

The bullet points below define the overall guidelines for our BOK and the related courses. The content shall;

• focus on tangible mechanisms for operational control and improvement
• be relevant for all industries
• be relevant to all processes and all KPIs (HSE, Sustainability, QA, OTD, Productivity, Flow and Resource efficiency)
• primarily be based on relevant parts from industry defacto standards (such as Lean, Six Sigma, BPM, BSC and Agile)
• simplify and integrate the theories making it easy to understand and apply

There are a few dominant organizations that certify according to the Lean Six Sigma Body of Knowledge. These certifications require deep knowledge in statistics.

Based on our own experience, collaboration with many improvement experts and feedback from customers as early as 2003-2007, we chose to gradually reduce the scope of advanced data analysis and design of experiments (DoE) in our regular Green and Black Belt courses. Instead, we have introduced important complementary theories and best practices from Lean, Agile, Process Management, Balanced Scorecards and Strategy deployment. Basic data analysis is nevertheless still included in our Green and Black Belt courses.

Knowledge of advanced data analysis and DoE is important, but only for a few. We therefore offer this type of knowledge in separate courses. Such courses are normally run in-house and customized.