Privacy policy
This policy describes how Aksena AS collects and uses information related to the use of the Aksena website. Our website address is: www.aksena.com. Contact information can be found at this address.
What personal data is collected and why
Aksena’s website collects information from forms that the visitor fills out, comments that the visitor posts, files that the visitor uploads, user account settings, transaction data (e.g. purchase information), technical information such as information about cookies and which browser is used.
The information recorded is used to:
- respond to inquiries
- customize your communication and interaction with the website for the best possible user experience
- meet the visitor’s registered requests for communication with Aksena
- carry out transactions
- document purchases and transactions to authorities and other relevant third parties*.
- analyze the use of the website and make improvements
- support efforts to avoid offensive and illegal speech
*) Third parties refer to Aksena’s partners and suppliers who contribute to the realization of the website’s functionality.
Information related to individuals is only registered after active consent from the website visitor.
Personal data is not only created through users’ actions with the website. Personal data is also generated by technical processes such as contact forms, comments, cookies and embedding of third-party content.
Commentary
When visitors post comments on a website, the information provided in the comment form is stored in addition to the IP address of the visitor and the visitor’s browser version. This is done to help avoid frivolous comments. Aksena reserves the right to remove comments without justification.
Visitor comments can be checked through an automatic recognition service against spam comments.
Media
Visitors to the website who wish to upload images should avoid uploading images with information about the location where they were taken (EXIF GPS). The reason for this is that other visitors to the site can download and extract such information from images on the site. Visitors who upload images are responsible for ensuring that they have the rights to the images they upload. Aksena does not permit the uploading of images that may be perceived as offensive. Aksena reserves the right to remove images without justification.
Contact forms
Aksena stores the information entered in the contact form, the IP address of the sender and the browser version used. This is done to reduce the risk of frivolous inquiries, respond to inquiries and identify errors in communication. The information in the contact form is not used for other purposes.
Analysis of website usage
Information is collected about the use of our website. The purpose is to improve and further develop the website. Examples of statistics that are created are the number of visitors to the website’s various pages, the duration of the visits, the websites the visitors come from and the browsers used. Google Analytics (Google Inc.) is used to create statistics.
Embedded content from other websites
The website’s pages may have embedded content (e.g. videos, images, articles, etc.) from external websites. This content behaves in the same way as if the visitor had visited the website from which the embedded content originates.
Such external websites may, through Aksena’s website, collect and use information about the visitor, use cookies and embed third-party tracking systems. Aksena’s policy is to only use embedded content from reputable and well-known external actors.
Statement on the use of cookies
Here you will find information about the website’s use of cookies.
Cookies are small text files that are placed on the computer of the visitor to Aksena’s website. Aksena uses cookies for three purposes:
- Realize the desired functionality on a website.
- Realize different types of forms for communication with website visitors.
- Analyze website usage and identify opportunities for improvement.
Cookies that are necessary for basic functionality are stored in the visitor’s browser. These do not store information about the user. Cookies used to analyze the visitor’s use of the website are only stored in the browser when the visitor has actively given acceptance. Visitors to the website have the option of rejecting the use of such cookies. Such rejection may have an impact on the user experience and functionality of the browser. Consent to the placement of cookies on your computer can be withdrawn at any time.
Visitors who choose not to consent to the use of cookies may experience inadequate or incorrect functionality on the website’s pages. This will also apply if the visitor’s browser automatically blocks cookies.
How long the data is stored
Information submitted through various forms (contact form, offer acceptance, orders, etc.) is stored indefinitely. The information can be deleted on request as soon as the customer relationship has ended or the dialog around a potential project has ended. Exempt from this is information that Aksena needs to store in order to comply with regulatory requirements and meet the visitor’s guidelines for contact with Aksena.
Comments that a visitor leaves on a website are stored indefinitely. This is to organize follow-up comments and approve them automatically.
For visitors who register on our website, registered personal data is also stored indefinitely. All registered visitors to our login services can view, edit and delete their own personal data at any time. Website administrators can also view and edit this information.
Who we share your information with
Aksena only shares relevant personal information with authorities, partners and suppliers to comply with regulatory requirements, meet the person’s wishes for the form of communication and realize functionality on the website.
Right to information about stored personal data
Visitors to Aksena’s websites who have submitted information through various forms (contact form, offer acceptance, orders, etc.) can request a file containing the information Aksena has stored about the visitor.
Your contact information
If you have any questions regarding our handling of privacy and your personal information, please contact us at [email protected].
How we protect your personal data
Aksena uses cloud-based solutions to realize our website, our office support systems, our communication solutions and web-based commercial services. In order to safeguard the privacy of all relevant stakeholders, we use well-known, reputable partners and suppliers. An important criterion when choosing partners and suppliers is privacy. Our choices for technical settings of services and solutions are also based on the goal of the best possible privacy.