Business Black Belt

Target groups:

• Leaders of Operational Excellence (OPEX) and Business Improvement Programs
• Leaders Responsible for Strategy Processes
• Leaders Responsible for Digitalization Strategies
• Key Line Managers
• Improvement Experts and Key Employees

Important topics in this course:

1. Strategy Planning and Deployment: Learn how to design the strategy process and effectively define and implement strategic initiatives.
2. Agile Governance Structure: Design a governance structure for operational control, re-planning, and continuous improvement.
3. Balanced Scorecard (BSC) and OKR: Apply BSC and OKR methodologies in the strategy deployment process.
4. Business Process Management (BPM): Utilize BPM techniques to focus strategy development, ensure operational control, and drive continuous improvement.
5. Value Stream Management (VSM): Implement VSM to enhance end-to-end performance for products and services.
6. Operational Excellence: Design a program with processes and roles for targeted development of the organization’s performance.
7. Digitalization Projects: Use recognized improvement methods and tools to successfully complete digitalization projects (e.g., ERP, CRM).
8. Data analysis: Use simple, yet powerful tools to build fact-based understanding and decision support

Further details on the course content

• Session 1 - Strategy (3 days)

  Content:

  • Operating models, business systems, and business improvement systems
  • Overarching, practical model for strategy development and implementation
  • Core values and Lean management principles to shape the culture
  • Hoshin Kanri as a process for strategy development and implementation
  • Balanced Scorecard and OKR as methods in the strategy process
  • Business Process Management (BPM) as a key component in strategy development
  • BPM to ensure operational control and continuous improvement of performance
  • Value Stream Management (VSM) as a framework for targeted improvement of end-to-end performance
  • Value stream maps to focus and improve the business ecosystem analysis
• Session 2 - Dataanalysis (2 days)

  Content:

  • The importance of data analysis og visualization in process control and process improvement
  • The importance of understanding variation
  • The importance of understanding how good the measurement system is
  • Histogram
  • Pareto diagram
  • Control charts
  • Scatterplot
  • Correlation
  • Linear regression analysis
  • Design of Experiments (DoE)
  • Capability analysis
  • Measurement System Analysis

  The above topics are introduced to build a basic understanding. Separate, more advanced courses on data analysis and design of experiments are also offered.

• Session 3 - Strategy (2 days)

  Content:

  • Design and implementation of Operational Excellence and Business Improvement Programs
  • How to use the Business Improvement System (BIS) for implementing various staff initiatives, including Quality, Sustainability, Compliance, Brand, and HSE (Health, Safety, and Environment)
  • Presentation of a case study on the strategic use of the OpEx / Improvement program to achieve ambitious goals for organizational efficiency
  • Review of the DMAIC and DMADV/DADIC methods for process improvement and process design projects
  • Application of the DMADV/DADIC method in digitization projects

Practical details

• Summary of tools and methods covered:
  • Hoshin kanri
  • Balanced ScoreCards
  • Business Process Management (BPM)
  • Objectives and Key Results (OKR)
  • The Catchball principle
  • The X-matrix
  • Operating Model
  • SWOT
  • PESTEL
  • Porter 5 forces
  • Enterprise process model (EPM)
  • The DMADV/DADIC methods for process improvements
  • Radar chart
  • Histogram
  • Pareto diagram
  • Control charts
  • Linear regression analysis
  • Design of Experiments (DoE)
  • Capability analysis
  • Measurement System Evaluation

  Some of the methods and tools are described at the introductory level, others are described thoroughly.

• This is provided two weeks before the course start
  • Agenda for the course
  • Recommended preparation
  • Requirements for diploma and certification
  • Other practical information
• Requirements for diploma and certification

  Diploma and certification

  Diploma:

  To obtain a diploma for successful completion, you must attend at least 6 of the 7 course days.

  Certification:

  To be certified as a Black Belt, you must meet the diploma requirements above. Additionally, you must have successfully completed the Green Belt course and conducted an approved improvement project within 12 months after the course ends.

  The project is considered approved if it has received approval from the project owner and Aksena has approved the approach, tool usage, and documentation.

• Course Inclusions:

  Course Inclusions:

  • Electronically distributed course materials
  • Colored compendium for participants attending in person
  • Lunch every day

  Accommodation in connection with the course must be organized and paid for by the participants themselves.

Trainers

Sven H. Danielsen

Partner, Ph.D

More about Sven

Henning Bakken

Partner

More about Henning